After a shipper has tendered a shipment, a carrier will receive a tender via email. Attached to the email will be a link directing to the Tender Confirmation page to accept or reject the tender. Carriers can also accept or reject tenders from their Loadsmart account.
Please note that tenders expire 72 hours after the shipment has been tendered, and the tender response link will be expired. Please reach out to the shipper or support@shipper.guide to re-tender the shipment.
To accept or reject a tender:
1. You can access the tender directly from the tender email by clicking >
Or you can access the tender directly from your Loadsmart account by going to BOOK > LOADS. Tenders will be listed under Pending Responses. Click the tender to view the details.
2. On the tender confirmation page, you can download the tender PDF file by clicking
Click ACCEPT or REJECT for the tender.
3. A pop-up window will appear to confirm whether you want to accept or reject the tender.
Your response will be sent to the shipper. If you have accepted the tender, you will be directed to the shipment page, where you can provide tracking, download BOL/Ratecon, and upload your POD. You will also receive an email the same day as the pickup containing a link to the shipmentâs details page.
Please contact the shipper directly with any questions regarding the tender/shipment.
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